What and when are email notifications sent from my job board?
You've launched your job board on Niceboard and everything is going smoothly.
But now you are left wondering: what email notifications does my job board send out to employers and candidates and when are they sent?
Here is a quick rundown of all the instances where emails are sent to users on your job board:
- Job alerts: if a candidate signs up for a job alert, they will automatically get the newest jobs matching their selected criteria sent to their inbox. We currently offer these as weekly or twice-weekly subscriptions.
- Job alerts welcome email: whenever a candidate signs up for job alerts, they will immediately receive a notification email to confirm their new subscription.
- Employer sign up confirmation: following an employer's successful account creation on your job board, the employer will receive a notification email to confirm their new account.
- Job seeker sign up notification: following a candidate's sign up on your job board, an "account pending" notification or a confirmation message to confirm successful sign up will be sent, depending on whether manual seeker verification is enabled.
- Job seeker approval notification: if you've enabled the option to require job seeker approval after signup, candidates will receive a notification email once approved to notify them of their account's publication. This email is sent immediately following your approval in the admin panel.
- Job post confirmation: following an employer's successful new job post creation on your job board, a confirmation email will be sent. The employer will either receive a "job pending" email informing them that their job is pending your approval, if manual job posting approval is enabled, or a success notification to confirm posting of their job. For paid jobs, an invoice email is automatically sent as well from your Stripe account.
- Job application confirmation: following a candidate's application on a job accepting applications directly through your job board, the candidate will receive an email notification to confirm their successful application.
- Employer notifications for new applicants on a job: once an employer has posted a job with direct applications on your job board, we will send them recap emails to let them know if anyone applies. These are purposefully not sent for each individual application to avoid spamming employers but we will send an update email every 24 hours for any new applications.
- Expiring job notifications for employers: once a job posted by an employer approaches its expiration date (72 hours prior), we will send them an email notification to nudge them towards renewing the job posting.
- Employer unpaid subscription notification: if an employer has subscribed to a monthly or annual pricing plan on your job board and a recurring payment fails to process, we'll send that employer an email notification to let them know about it and prompt them to update their billing details before the subscription is automatically cancelled (within 5 days or the first failed payment).
- Employer team member invite: whenever an employer adds a team member's email to help manage their account, an invitation email will be sent from your job board to the invited contact prompting them to create a team member account.
- Reset password email: if an employer or candidate forgets their account password and requests to reset it, they will receive an email with a link to do so immediately following their action.